WHO WE HELP
DMS Industrial Constructors Inc. (DMS) is one of western Canada’s fastest growing mechanical contractors. DMS specializes in industrial piping and equipment installation for new construction as well as expansions, maintenance turnarounds, and plant relocations.
DMS provides a comprehensive range of engineering, construction, procurement and project management services in sectors such as oil and gas, mining, petrochemical, hydro generation and food processing. A COR certified company, their commitment to safety and quality sets them apart in their field.
With over 50 computer users, DMS relies on a diverse set of systems to support key business functions including project bidding (Accubid), drafting (AutoCAD), production scheduling, and financial management (Jonas). In addition to a Head Office staff, the company has several workers who require remote access to enterprise systems from project sites. While considering hiring a full-time IT resource to address their growing support demands, DMS selected 365’s managed services offering (365Care+) as a means to provide the support of a full team of IT professionals at a lower overall expense to the company.
With 365 as their full-time IT department, internal DMS resources have been freed up to focus on their primary areas of responsibility rather than day-to-day troubleshooting. The 365 help desk has given all employees instant access to a technician, reducing the amount of time lost to fixing IT issues. Finally, quarterly myCIO meetings have allowed the senior management at DMS to benefit from strategic technology planning, budgeting and recommendations.