365’s Network Operations Centre is staffed with certified systems engineers who monitor your network 24/7 and respond immediately to any problems. We’re often resolving issues before you even know about them! Our preventative maintenance services and centrally-managed AntiVirus and AntiSpam ensure optimal performance from your systems and keep small problems from becoming big ones.
As technology becomes more complex, it’s increasingly important to apply a best practices approach to managing your business’ networks. Our Network Administrators are experts in building stable, reliable solutions for our clients. As a 365Care+ client, we’ll review your current network configurations, and apply our 365 Best Practices in security, business continuity, asset management and more to improve performance and reduce risks.
We’re more than a ‘vendor’ – we’re your trusted technology advisors. As a 365Care+ client, you’ll benefit from our years of experience and strategic approach. Each client is assigned a CIO – a Chief Information Officer – who will meet with you regularly to ensure your technology is supporting your business needs. We’ll develop a technology budget, assist with planning network changes or purchases, and work with third-party vendors – all as part of your fixed monthly fee.
365Care+ clients never worry about what a problem will cost to fix – with 365Care+; all your support is included. Our fully-staffed Help Desk will answer your calls day or night, and bring any support issue to a full resolution. With unlimited support services, you get predictable IT costs, and no surprise bills or overtime costs, ever.