Midwest Engineering's Story
Trent
Trent Pestrak

1369 Erin Street,
Winnipeg
The Company
Midwest Engineering Ltd. was incorporated in 1995 with one employee. They have since grown to employ over 20 people in Winnipeg including professional engineers, certified engineering technologists, and sales personnel. As a manufacturer’s representative Midwest Engineering Ltd. works closely with HVAC companies and the engineering community, specifically with consulting engineers, providing specifications for equipment to be used and to provide bids on projects.
The Requirement
As a company with over 20 workstations and an expansive catalog of client information Midwest Engineering Ltd. requires a support provider that ensures system protection is in place. Having struggled with internal support previously, Midwest Engineering Ltd. knew they needed a knowledgeable support team with a customer service mindset and the ability to be responsive to their specific needs.