Why 24-7 Support Matters and why most Winnipeg support companies don’t offer it
By Michael Anderson |
Looking back, very few of our 365Care+ clients, when they first started working with us, thought they would need 24/7 around-the-clock support. “We’ll never use that” and “We only need support during office hours” were common responses when we highlighted the service. And yet, nearly every one of those clients has had some requirement for…
Read More On Being Reactive
By Michael Anderson |
As a technology support provider, we talk often about being proactive in our approach to managing networks. In the past, we’ve talked about the importance of early detection;the value of strategic technology planning, and preparing for possible disasters . There’s no question – preventing problems before they happen is the best approach, wherever possible. While…
Read More A 5-Level Maturity Model for Disaster Preparedness
By Michael Anderson |
The start of another year always seems like the natural time for both people and businesses to be setting goals and laying out plans. Resolutions, sales targets, strategic objectives – it’s a fresh start. At 365, we’ve been working with our 365Care+ clients to build plans for asset replacements along with scheduling our quarterly myCIO…
Read More The Danger of I.T.’s Black Box (what you don’t know CAN cost you)
By Michael Anderson |
Some guys are car guys. I am not one of them. Sadly, my knowledge of vehicle mechanics covers where the gas goes, and the windshield washer fluid. This has caused my mechanically-inclined father some level of embarrassment. Cars are a ‘black box’ to me. I simply don’t understand how they work. The result, of course,…
Read More PRESS RELEASE – 365 Selected for HTG Peer Group
By Michael Anderson |
365 Technologies Inc. selected to join IT company network HTG Peer Group Winnipeg, MB 11/10/2012 – 365 Technologies Inc. announced today it has been selected to join HTG Peer Groups, a worldwide network of IT solution provider executives formed to collaborate and share business best practices. 365 Technologies will participate in a peer group consisting…
Read More Your Network’s Field Goal Kicker
By Michael Anderson |
With football season in high gear, I thought it would be fitting to use a football analogy for this month’s post. So, here goes: If your network (servers, switches, firewall, etc.) is a football team, your UPS (uninterruptable power supply) is the field goal kicker. He’s not the star of the team, like the quarterback;…
Read More Your Network’s Field Goal Kicker
By Michael Anderson |
With football season in high gear, I thought it would be fitting to use a football analogy for this month’s post. So, here goes: If your network (servers, switches, firewall, etc.) is a football team, your UPS (uninterruptable power supply) is the field goal kicker. He’s not the star of the team, like the quarterback;…
Read More Our Favourite Free Tools
By Michael Anderson |
Need to touch-up a photo? Print to PDF? Send a big file? There’s no shortage of free tools available online to help you. Here are a few of our favourites: CutePDF http://www.cutepdf.com/ This installs as a printer, allowing you to print to .pdf from almost any document. Wetransfer.com //www.wetransfer.com/ Easily send big files that are…
Read More Peace of Mind – Price, Probability, and Impact
By Michael Anderson |
Is it just me, or does everyone seem to be selling ‘peace of mind’ these days? Advertisements for home insurance, security systems, extended warranties, and countless other products all appear to offer this elusive state of comfort. Their message is simple, and it’s Marketing 101 – sell to the pain. Here’s the basic approach: Your…
Read More We’ve got Spirit
By Michael Anderson |
On March 2nd, 365 was honoured to be recognized as a finalist in the startup business category at the 2012 Spirit of Winnipeg Awards. The awards, put on by the Winnipeg Chamber of Commerce, recognize innovation in business across six different categories. The awards gala was top-notch, and it was exciting to hear all of the…
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