CO-MANAGED IT FOR BUSINESSES LIKE YOURS

IT Collaboration That Empowers Your Internal Team

Your IT team does great work. But when they're swamped with endless tickets, routine support, and after-hours alerts, they canโ€™t focus on the bigger picture. Thatโ€™s where co-managed IT steps in. We give your team the backup they need and as a result, they can stay productive, supported, and in control, while we step in only where they need it.

GET A QUOTE
Help Your Team Do More โ€” Let's chat!

Two Ways To Co-Manage IT With 365 Technologies

Every internal IT team is different. Therefore, weโ€™ve designed two flexible models that can adapt to how your team works.

What you're looking for...

Expand Technical Expertise

The day-to-day support is handled by your internal team. We step in and deliver:

โ— Tier 2 & 3 escalation support
โ— Cybersecurity tools and threat response
โ— Project planning and implementation
โ— After-hours and holiday coverage
โ— Infrastructure and cloud management

What you're looking for...

End-User Support

Your team focuses on high-level projects and business strategy. We take on:

โ—ย  24/7 end-user help desk support
โ—ย  Remote desktop management and ticket triage
โ—ย  Patch management and endpoint monitoring
โ—ย  Onboarding, offboarding, and provisioning
โ—ย  Daily troubleshooting and issue resolution

Your team stays in control. Meanwhile, we fill in the gaps where you need us most.

How We Can Help

Our co-managed IT services are built to complement your internal team, not replace them. We take on the heavy lifting of day-to-day operations, or help with your advanced infrastructure and project execution so they can focus on what they do best.

Workstation & Endpoint Management

โ— Endpoint patching and scripting

โ— Antivirus/anti-malware management

โ— RMM (remote monitoring and management)

โ— Desktop maintenance and support

365 Technologies Winnipeg, Thursday, August 1st, 2024. (Trevor Hagan for Economic Development Winnipeg)

Infrastructure & Cybersecurity

โ— Firewall configuration and monitoring

โ— Server management (on-prem/cloud)

โ— Backup monitoring and remediation

โ— Microsoft 365 admin, security, and support

Panoramic image of Winnipeg, Canadian Museum for Human Rights

Help Desk & End-User Support

โ— Ticket triage and response

โ— Password resets and app troubleshooting

โ— Onboarding and offboarding user management

โ— VoIP phone system support

365 technologies winnipeg

Digital Transformation

โ— Microsoft Azure/SharePoint setup and support

โ— Windows virtual desktop

โ— Hybrid support

โ— Cloud transformation strategies

365-Technologies-22

Project Work & Implementation

โ— Server builds, upgrades and installs

โ— Hardware and software procurement

โ— Microsoft 365 or cloud migrations

โ— Specialized technical implementation projectsย 

why-360

IT Strategy & Alignment

โ—ย IT consulting and road mapping sessions

โ—ย Strategic input for upcoming projects or growth

โ— Technology lifecycle planning

โ— Budgeting Support, hardware/software procurement

amanpreet-deol-_epqFun8Xrk-unsplash

Why Choose Co-Managed IT With 365 Technologies?

We work alongside your great team, not around them. Our approach is built for small and mid-sized businesses across Manitoba and Saskatchewan who want predictable support, responsive service and a team that speaks your language. With over 205 five-star reviews, 365 technologies can step in with the services you need that will make your IT team stronger!

Book a free call to discuss your co-managed IT options
MANAGED IT SERVICES

Need more coverage than co-managed IT?

If you don't have an internal IT team, you may be looking for fully-managed IT services instead!

Our flagship service, 365Care+ is your access to 24/7 support, proactive management, cybersecurity and more, all for a simple flat-rate fee.

Join 3000+ users and get Worry-Free ITยฎ.

MANAGED IT SERVICES

Need more coverage than co-managed IT?

If you don't have an internal IT team, you may be looking for fully-managed IT services instead!

Our flagship service, 365Care+ is your access to 24/7 support, proactive management, cybersecurity and more, all for one simple flat-rate fee.

Join 3000+ users and get Worry-Free ITยฎ.

225+ Google Reviews

Local businesses. Real Experiences.

Serving small and mid-sized businesses across Manitoba and Saskatchewan, we're proud to be the most reviewed and trusted managed IT provider in the prairies.

โ˜…โ˜…โ˜…โ˜…โ˜…

"365 Technologies Inc have been our external IT providers and support team for around 20 years. They have helped us forge and navigate through the ever-changing IT world. We value their professional expertise and their responsive and entrepreneurial service model!"

โ€“ Larry F.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Knowledgeable, friendly, attentive staff. They always go the extra mile to make sure any issue is resolved."

โ€“ Bonnie C.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Staff are always friendly and helpful. The help desk is especially good and is there whenever you need them. I highly recommend this company for your Technology needs."

โ€“ Mike L.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Everyone at 365 is always amazing to work with. They help the company out so much with all our requests for all of our changes, concerns and issues. We appreciate all the work everyone does from 365."

โ€“ Courtney B.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Staff knowledge and response time to my IT concerns is excellent, always prompt and courteous. Tech 365 attention to detail and anticipating my company's IT needs top notch. Michael and the rest of the team have taken the stress out of the equation and have allowed me to concentrate on growing my business."

โ€“ Trent P.

225+ Google Reviews

Local businesses. Real Experiences.

Serving small and mid-sized businesses across Manitoba and Saskatchewan, we're proud to be the most reviewed and trusted managed IT provider in the prairies.

โ˜…โ˜…โ˜…โ˜…โ˜…

"365 Technologies Inc have been our external IT providers and support team for around 20 years. They have helped us forge and navigate through the ever-changing IT world. We value their professional expertise and their responsive and entrepreneurial service model!"

โ€“ Larry F.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Knowledgeable, friendly, attentive staff. They always go the extra mile to make sure any issue is resolved."

โ€“ Bonnie C.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Staff are always friendly and helpful. The help desk is especially good and is there whenever you need them. I highly recommend this company for your Technology needs."

โ€“ Mike L.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Everyone at 365 is always amazing to work with. They help the company out so much with all our requests for all of our changes, concerns and issues. We appreciate all the work everyone does from 365."

โ€“ Courtney B.
โ˜…โ˜…โ˜…โ˜…โ˜…

"Staff knowledge and response time to my IT concerns is excellent, always prompt and courteous. Tech 365 attention to detail and anticipating my company's IT needs top notch. Michael and the rest of the team have taken the stress out of the equation and have allowed me to concentrate on growing my business."

โ€“ Trent P.

Commonly asked questions

Co-Managed IT Services Designed for Small and Medium Businesses

Book a FREE no-pressure discovery call so we can learn about your business, answer your questions, and help you understand your best path forward.