CO-MANAGED IT FOR BUSINESSES LIKE YOURS
IT Collaboration That Empowers Your Internal Team
Your IT team does great work. But when they're swamped with endless tickets, routine support, and after-hours alerts, they canโt focus on the bigger picture. Thatโs where co-managed IT steps in. We give your team the backup they need and as a result, they can stay productive, supported, and in control, while we step in only where they need it.
Help Your Team Do More โ Let's chat!
Two Ways To Co-Manage IT With 365 Technologies
Every internal IT team is different. Therefore, weโve designed two flexible models that can adapt to how your team works.
What you're looking for...
Expand Technical Expertise
The day-to-day support is handled by your internal team. We step in and deliver:
โ Tier 2 & 3 escalation support
โ Cybersecurity tools and threat response
โ Project planning and implementation
โ After-hours and holiday coverage
โ Infrastructure and cloud management
What you're looking for...
End-User Support
Your team focuses on high-level projects and business strategy. We take on:
โย 24/7 end-user help desk support
โย Remote desktop management and ticket triage
โย Patch management and endpoint monitoring
โย Onboarding, offboarding, and provisioning
โย Daily troubleshooting and issue resolution
Your team stays in control. Meanwhile, we fill in the gaps where you need us most.
How We Can Help
Our co-managed IT services are built to complement your internal team, not replace them. We take on the heavy lifting of day-to-day operations, or help with your advanced infrastructure and project execution so they can focus on what they do best.
Workstation & Endpoint Management
โ Endpoint patching and scripting
โ Antivirus/anti-malware management
โ RMM (remote monitoring and management)
โ Desktop maintenance and support
Infrastructure & Cybersecurity
โ Firewall configuration and monitoring
โ Server management (on-prem/cloud)
โ Backup monitoring and remediation
โ Microsoft 365 admin, security, and support
Help Desk & End-User Support
โ Ticket triage and response
โ Password resets and app troubleshooting
โ Onboarding and offboarding user management
โ VoIP phone system support
Digital Transformation
โ Microsoft Azure/SharePoint setup and support
โ Windows virtual desktop
โ Hybrid support
โ Cloud transformation strategies
Project Work & Implementation
โ Server builds, upgrades and installs
โ Hardware and software procurement
โ Microsoft 365 or cloud migrations
โ Specialized technical implementation projectsย
IT Strategy & Alignment
โย IT consulting and road mapping sessions
โย Strategic input for upcoming projects or growth
โ Technology lifecycle planning
โ Budgeting Support, hardware/software procurement
Why Choose Co-Managed IT With 365 Technologies?
We work alongside your great team, not around them. Our approach is built for small and mid-sized businesses across Manitoba and Saskatchewan who want predictable support, responsive service and a team that speaks your language. With over 205 five-star reviews, 365 technologies can step in with the services you need that will make your IT team stronger!
Book a free call to discuss your co-managed IT options
Need more coverage than co-managed IT?
If you don't have an internal IT team, you may be looking for fully-managed IT services instead!
Our flagship service, 365Care+ is your access to 24/7 support, proactive management, cybersecurity and more, all for a simple flat-rate fee.
Join 3000+ users and get Worry-Free ITยฎ.
Need more coverage than co-managed IT?
If you don't have an internal IT team, you may be looking for fully-managed IT services instead!
Our flagship service, 365Care+ is your access to 24/7 support, proactive management, cybersecurity and more, all for one simple flat-rate fee.
Join 3000+ users and get Worry-Free ITยฎ.
225+ Google Reviews
Local businesses. Real Experiences.
Serving small and mid-sized businesses across Manitoba and Saskatchewan, we're proud to be the most reviewed and trusted managed IT provider in the prairies.
225+ Google Reviews
Local businesses. Real Experiences.
Serving small and mid-sized businesses across Manitoba and Saskatchewan, we're proud to be the most reviewed and trusted managed IT provider in the prairies.
Commonly asked questions
Co-Managed IT Services Designed for Small and Medium Businesses
Book a FREE no-pressure discovery call so we can learn about your business, answer your questions, and help you understand your best path forward.