ENDPOINT DETECTION & RESPONSE (EDR)

At 365 Technologies, what makes us different from other IT service providers is our 24/7 help desk support, ensuring that assistance is available whenever you need it. Many providers operate strictly during business hours; our round-the-clock availability ensures minimal downtime and continuous operations for your business. Our services are delivered at a flat-rate per month for unlimited support, meaning you’ll always know what your IT services will cost each month.

At 365 Technologies, we work primarily with small to medium-sized businesses that have at least 10 users. Our sweet spot is supporting companies that are growing, evolving, and ready to offload the stress of IT, especially those without a full in-house IT department.

We specialize in helping organizations in Manitoba and Saskatchewan, with a strong presence in industries like non-profits, mechanical services, and professional offices, but we’re not limited by sector. If your business values reliable, responsive, locally-owned IT support, we’re a great fit.

Located in Manitoba or Saskatchewan and have 10+ employees? Let’s talk.

Your company should consider managed IT services if you want to reduce downtime, improve efficiency, and free up your team to focus on what they do best. Managed IT services provide 24/7 helpdesk support, proactive monitoring, maintenance, and fast response to issues, often before you even know there's a problem.

This approach means fewer disruptions, stronger cybersecurity, and predictable monthly costs; all without the overhead of managing IT in-house. It’s especially valuable for small to mid-sized businesses that don’t have a full internal IT team but still need enterprise-level support.

The difference between fully-managed and co-managed IT services comes down to who handles what and how much responsibility your business wants to keep in-house.

Fully-managed IT services mean we take care of everything for you: day-to-day support, patching, cybersecurity, compliance, and long-term technology planning. This is ideal for businesses without internal IT who want to offload the stress of managing it themselves.

Co-managed IT services, on the other hand, are a collaborative approach. We partner with your internal IT team to fill in the gaps; whether that’s helpdesk overflow, project support, or advanced cybersecurity. You stay in control, while we provide 24/7 support and deep technical expertise to strengthen your in-house capabilities.

Not sure which is right for you? Let us help you figure it out.

Yes, we provide comprehensive cybersecurity solutions, including real-time threat monitoring, regular security assessments, and employee training to safeguard your business against cyber threats.​ All of our Fully-Managed IT Service Packages (365Care+) include Endpoint Detection & Response and Identity Theft Detection & Response 24/7 monitored services.

Our pricing structure is designed to be simple and predictable. With our Fully-Managed IT Service Package, pricing works on a flat-rate monthly basis, tailored to your business size and specific needs. This ensures you get unlimited support without surprise fees or fluctuating costs.

For Co-Managed IT services and other standalone solutions, pricing varies based on the scope of work and level of support required. We’ll work with you to provide a clear estimate based on what you actually need — nothing more, nothing less.

Want to understand what your IT costs could look like? Book a free consultation and we’ll walk you through it.

Yes, we can absolutely assist with data backup and disaster recovery. At 365 Technologies, we implement robust, automated backup solutions and design comprehensive disaster recovery plans to ensure your critical data is protected and can be quickly restored in the event of hardware failure, cyberattacks, or unexpected outages.

Our goal is to help your business recover fast and keep downtime to a minimum because when disaster strikes, every second counts.

The process for transitioning to our managed IT services is designed to be smooth, structured, and disruption-free. It begins with a comprehensive assessment of your current IT infrastructure so we understand exactly what you have, what’s working, and where the gaps are.

From there, we build a customized implementation plan tailored to your business, handling everything from onboarding to system monitoring setup. Our team works closely with yours to ensure a seamless handoff, minimizing downtime and keeping your operations running smoothly from day one.

Yes, we support a wide range of cloud-based solutions to help your business stay flexible, secure, and scalable. Our cloud services include migration to the cloud, ongoing management, and built-in security, so you can take full advantage of cloud computing without the complexity.

Whether you're moving to Microsoft 365, leveraging cloud backups, or looking to modernize legacy systems, our team ensures a smooth, secure transition and ongoing optimization.

To ensure the security of your data, we implement industry-leading cybersecurity practices designed to protect your business from evolving threats. This includes advanced encryption, firewalls, and intrusion detection and prevention systems.

We also conduct regular security audits, patching, and vulnerability scans to proactively identify and address risks. Our team stays up to date with cybersecurity best practices and compliance standards so you can have peace of mind knowing your data is secure, monitored, and professionally managed.

Getting started with 365 Technologies is simple. To begin working with us, you can schedule a FREE 15-minute call so we can learn about your business, your challenges, and your goals.

During the call, we’ll discuss your IT needs and walk you through how our services, whether fully-managed or co-managed, can support your team. From there, we’ll build a customized IT strategy that fits your operations and sets the stage for a smooth transition.