While January 1st marks the beginning of a new calendar year, it is always the beginning of September that has more of a ‘new year’ feel for me. The end of summer holidays, the start of the school year, the reappearance of flocks of geese – it’s a return to routine, and I love it.
As you settle back in, take some time to evaluate the current routines around your company’s technology. Are there areas where routine has gotten off track? Are there new routines that should be put in place?
3. User Management
4. Asset Replacement
Finally, if you are using a service provider to support your business network, ask what routines underlie their service delivery.
We rely heavily on routine to support our 365Care+ clients. Our most important routine is our monthly best practices visits. Our team has developed a comprehensive set of best practice checklists, covering important areas such as network security, infrastructure, and backup & disaster recovery. Once per month, a 365 Network Administrator is dispatched to each client site. Using a checklist, they look for areas where a client’s network may be short of the ideal standard. From there, we identify potential risks to the client, and a plan for remediation.
It takes our new clients a few visits to get used to seeing a technician on site when there’s nothing wrong, but they soon learn to appreciate the importance of these proactive visits to ensure the ongoing stability and reliability in their business systems.
It’s a great time of year to start fresh, to improve, and to do something new. Investing some time in evaluating your current technology support practices can reap significant benefits for the year ahead.