Inside 365: Employee Updates

written by Michael Anderson posted on October 3, 2018
Natalya Petrekin, Client Success Manager
Natalya Petrekin

Congratulations to Natalya Petrekin on being promoted from Service Coordinator to Client Success Manger.

Natalya started working at 365 Technologies in May 2017. She has over 18 years of experience in the IT industry, including earning an Advanced Post-Graduate Diploma in Technology Management from Red River College, and a Computer Studies Diploma, and B.Sc. in Computing and Management from the University of Technology, Jamaica.

In her new role, Natalya will communicate, strengthen, and grow relationships with our clients to ensure they have the best service possible, and leverage technology to meet their business goals and needs.

“Natalya is a natural fit for the Client Success Manager position. She brings a wealth of experience, dedication, and professionalism to this role and our clients,” says Michael Anderson, CEO and President, 365 Technologies.

Please join us in congratulating Natalya on her new role. Connect with Natalya on LinkedIn.

Kellianne Dawe, Service Coordinator

Kellianne Dawe

Welcome to Kellianne Dawe, our new Service Coordinator.

Kellianne has over 22 years of experience in customer service and operations in the logistics and transportation industries. She’s worked at CP Rail, where she managed over 70 drivers with 300 daily deliveries and pickups, and worked as Logistics Coordinator at Compass Minerals and Freight Routing Specialist at G2 Logistics.

In her new role, she’ll assign, schedule and coordinate our technicians to respond to our client service tickets. She’ll communicate with our clients to ensure quality assurance – updating them on their help-ticket status, estimated response time, and ticket completion.

“Kellianne is a great addition to our team. She has a proven track record coordinating staff, providing excellent customer service, and meeting deadlines,” says Mike Zetter, VP of Operations, 365 Technologies.

Please join us in welcoming Kellianne to the 365 Technologies’ family. Connect with Kellianne on LinkedIn.

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