Why you need Worry-Free IT™ – Managed IT Services

Michael Anderson IT Best Practices, IT Managed Services, IT Security

Worry-Free IT
Pack up your IT troubles, and smile, smile, smile

At 365 Technologies, we so believe in Worry-Free IT™, we own the trademark.

What is Worry-Free IT™ and how can it help your business?

Relax. Take a deep breath. And let’s break it down.

Through our extensive experience, research and client meetings, we identified five major technology issues that all businesses – no matter what the size – face.

Each of these issues creates business costs, issues, and – yes – worries.

Most businesses think IT expenses only encompass IT support vendor costs, and hardware and software purchases. However, technology expenses encompass much more and can drive up costs in more ways than you might expect.

The “Big 5” IT worries:
1. Network Downtime and Crashes

Downtime can cost your business in lost revenue, employee productivity, and service delivery.

Every business today is online, and downtime can be crippling, whether it’s a trucking company with fleet-management software and satellite tracking, or an accounting firm tracking clients’ financial data.

In 2016, IHS Markit found that “Businesses lose $700 billion a year to IT downtime.

2. Slow IT Support and Response Times

The longer an employee waits for an IT resolution, the higher the cost to your business. Technology issues (software updates, user issues, organizational changes) require a fast and responsive IT support system to minimize disruption and cost.

3. Slow System Performance

Time is money. Ensuring systems are well maintained and performing at optimal levels can save your business thousands of dollars a year in lost productivity.

In 2016, Robert Half Technology found that the average Canadian professional loses 19 minutes per day dealing with IT-related issues. This translates into almost 80 hours of lost time for an employee who works five, eight-hour days for 50 weeks.

4. Ransomware, Hacks and Security Breaches

The emergence of ransomware – malware that encrypts a victim’s data and demands a ransom for the decryption key – is a real and growing concern. It can affect your business, regardless of its size. In fact, small businesses often get targeted owing to weak security practices, inadequate backups, and increased likelihood to pay.

This State of the Channel Ransomware Report from Datto finds that, from 2016 to 2017, an estimated four per cent of small- to medium-sized businesses (SMBs) in Canada fell victim to malware. The total downtime cost from these attacks is $5.7 million.

Protecting your business’ data requires an expertly coordinated and multi-layered approach.

5. Costs

Technology costs encompass hardware, software, security, support services, and training, and they add up quickly. Adding to this cost is the reality that most businesses are reactionary when it comes technology, replacing hardware when it breaks and updating software only when licenses expire.

Gartner says Global IT spending will reach $3.7 trillion in 2018 – an increase of 4.5 per cent from 2017.

What’s a business to do? Partnering with 365 Technologies is Worry-Free IT™

Every business needs to implement a strategic IT plan and budget to capitalize on cost savings and efficiencies, which is where 365 Technologies comes in; we take the worry out of IT, so you can focus and grow your business.

We provide Worry-Free IT™ seven days a week, 24 hours a day, 365 days a year – at a reasonable, fixed monthly rate. This means you and your employees have round-the-clock access to our help desk and IT professionals.

Contact us, and you’ll experience the certainty and peace of mind that comes from knowing that you’ll never experience extra costs again.

You may now exhale.
Calculate the “Big 5” IT Worries

Use our online calculator (bottom of page) to calculate your IT worries – or contact Paul Shea (our Business Development Manager) and we’ll walk you through it.