One of my favourite shows growing up was a series called ‘Quantum Leap’. It starred Scott Bakula as Dr. Sam Beckett, a physicist who would leap through time to ‘put right what once went wrong’. I loved the idea of time being flexible – getting a second chance to make better use of time that may have been wasted.
At 365, we haven’t figured out time travel (yet), but we ARE constantly looking for ways to help our clients get more out of their days. We truly believe that your technology management company should be creating value for your company by improving employee productivity and removing IT headaches.
1. Automated software updates
Is there anything more annoying than logging in to your computer, ready for a day of work, only to be greeted by pop-up windows telling you a software update is available? Then waiting while a progress bar makes its way across the screen? Sure, it only takes a couple of minutes, but multiply those minutes across all of your employees, and by the number of days it happens, and the lost time adds up!
For 365’s managed clients, we have deployed a solution that automates updates for the most common applications (Adobe Reader, Flash, iTunes, Web Browsers, etc.). The updates are done silently, as soon as they are available – which means no more wasted time watching progress bars!
2. Comprehensive Spam Management
Every spam Email that makes it to your mailbox, and needs to be deleted, is time wasted. As spammers get smarter and find new ways to bypass filters, it’s important that your technology management company is staying ahead of them with leading-edge tools.
Our Email protection solution, 365MailSafe by McAfee, delivers industry leading protection from spam and Email viruses.
Last month, 365MailSafe prevented over 13,000 spam Emails from reaching our clients’ mailboxes. At an average of 4 seconds to process a spam Email, that equates to over 14 hours of productive time being returned to our clients each and every month.
3. Preventative Desktop Maintenance
We see it all the time – companies buy a new workstation, it runs great for a few months, then starts to slow down. Before you know it, it takes 10 minutes to do something that used to only take 5. In order for computers to maintain their performance level, there is regular preventative maintenance that needs to be performed: Disk defragmentation, Temporary File Deletion, Windows Security Patches and Critical Updates. By automating all of this work for our clients, we ensure that their computers continue to perform, and prevent the inevitable drain on employee productivity from computer slowdown.
So while we may not be leaping through time like the good Dr. Beckett, we’re finding ways to give productive time back to our clients, so they can continue to make ‘leaps’ (groan) forward in their businesses.